Challenge: The insurance company requires the capability for a single user to engage in multiple concurrent sessions. This functionality is essential to enable users to simultaneously review different insurance products, such as an umbrella policy, a commercial package policy, or a claim, without the need to navigate away from the current view.
Solution: The Mercury Platform is designed with this specific need in mind, offering robust support for concurrent user sessions. This feature allows users to seamlessly open multiple browser tabs to access, review, and interact with various insurance policies, claims, and documents simultaneously, ensuring a smooth and uninterrupted user experience.
