The Multi-Carrier Commercial Trucking MGA

Executive Summary

An innovative MGA specializing in commercial trucking insurance was struggling with inefficient quoting processes across multiple carriers. Their team spent up to 45 minutes per quote gathering rates from different providers, manually entering the same data into various systems, and compiling comparison sheets for agents. This time-consuming process limited their growth potential and created opportunities for data entry errors. They needed a solution that could streamline multi-carrier quoting while maintaining the unique underwriting requirements of each insurance provider they represented.

Company Profile:

Industry: Commercial Trucking Insurance

Size: Growing MGA

Market Presence: Regional

Written Premium: $25 million annually

States Served: 17 states

Multi-Carrier Commercial Trucking MGA

Lines of Business / Coverages:

Commercial Auto Liability Check Mark Commercial Auto Liability

Physical Damage Check Mark Physical Damage

Motor Truck Cargo Check Mark Motor Truck Cargo

General Liability Check Mark General Liability

Workers' Compensation Check Mark Workers' Compensation

Non-Trucking Liability Check Mark Non-Trucking Liability

Commercial Umbrella Check Mark Commercial Umbrella

The Challenge

Detailed exploration of the MGA's struggle with multi-carrier quoting, including:

  • Spending up to 45 minutes gathering quotes from different carriers for a single policy
  • Repetitive data entry across multiple portals and raters
  • Copy-pasting data between systems leading to frequent errors
  • Difficulty maintaining current knowledge of each carrier's appetite and guidelines
  • Manual creation of comparison sheets for agents
  • Limited ability to scale operations due to time-intensive quoting
  • Inconsistent quote formats from different carriers

The Solution

A Mercury Platform Implementation that included:

  • Real-time comparative rating engine displaying quotes from all carriers on a single screen
  • Single data entry point for all carrier quotes
  • Carrier-specific underwriting rule validation
  • Instant display of coverage options and pricing across the entire carrier network
  • Side-by-side comparison of coverage options and premiums
  • Automated carrier selection based on best pricing or coverage parameters
  • Direct integration with carrier systems via API connections
  • Built-in agent portal for quote sharing and collaboration
  • Customizable quote proposal generation
  • Digital application submission and signature collection
  • Real-time policy binding with selected carrier
  • Comprehensive tracking of quote-to-bind ratios by carrier
  • Analytics dashboard for carrier performance comparison

Conclusion

The transformation of this commercial trucking MGA demonstrates the tremendous impact of streamlined multi-carrier quoting on operational efficiency and business growth. By implementing Mercury's real-time rating engine, the MGA slashed quote generation time from 45 minutes to mere seconds, virtually eliminated data entry errors, and provided agents with superior service through instant carrier comparisons. This dramatic improvement in efficiency allowed the team to handle significantly more submissions, resulting in substantial premium growth without additional staff. The success of this implementation shows how technology can transform a core MGA challenge into a competitive advantage that benefits the MGA, their carrier partners, and the agents they serve.

About Mercury Platform

The Mercury Policy and Claims Platform provides a comprehensive, end-to-end solution designed specifically for the insurance industry. With flexible architecture and modular design, Mercury adapts seamlessly to the unique requirements of MGAs representing multiple carriers. The platform offers a zero-cost SaaS license with unlimited users, states, and premium volumes, making enterprise-level technology accessible to MGAs of all sizes. Mercury's intuitive interface combines powerful real-time rating capabilities, carrier-specific underwriting rules, and customizable workflows to streamline every aspect of multi-carrier quoting and binding. Built by a team with deep insurance industry expertise, Mercury understands the challenges MGAs face when working with multiple carriers and delivers solutions that address real-world challenges while enabling MGAs to maximize efficiency and provide superior service to their agents and policyholders.

P&C Insurance System Overlay

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