For Carriers · MGAs · TPAs

What is Crime and Theft Insurance?

Commercial crime insurance covers a business's losses from employee dishonesty, theft, computer fraud, and funds-transfer fraud. Carriers, MGAs, and TPAs writing crime need a platform that handles ISO crime forms, sublimits, and discovery-versus-loss-sustained triggers.

Crime / Theft / Fidelity P&C Knowledgebase For carriers, MGAs, and TPAs

Commercial crime insurance covers a business's direct loss of money, securities, and other property arising from employee dishonesty, theft, robbery, burglary, computer and funds-transfer fraud, forgery, counterfeit currency, and money-orders fraud. The personal-lines analog is the theft peril carved out under HO-3 / HO-5 contents coverage.

This page is a line-of-business reference for crime, fidelity, and theft carriers, MGAs, TPAs, and program administrators evaluating a policy administration platform for ISO crime forms and proprietary fidelity programs.

ISO CR
Crime and fidelity forms
Sublimits
Per-insuring-agreement
Trigger
Discovery vs loss-sustained
Bonds
ERISA + financial-institution
01
Employee Dishonesty and Outside Crime
Mechanics

Employee Dishonesty and Outside Crime

A commercial crime policy is structured as a series of insuring agreements: employee theft, forgery or alteration, inside the premises (theft of money), outside the premises, computer fraud, funds-transfer fraud, and money-orders/counterfeit-currency.

The platform has to track each insuring agreement with its own limit, retention, and rating — and recognize that some accounts buy only a subset.

Forms

ISO CR Forms and Trigger

Most commercial crime is written on the ISO CR 00 20 (commercial crime, discovery form) or CR 00 21 (commercial crime, loss-sustained form). The discovery form pays for losses discovered during the policy period; the loss-sustained form pays for losses occurring during the policy period and discovered within a stated number of months after.

Mercury's configurable forms library supports both triggers, retroactive-date validation on loss-sustained forms, and version control across the ISO CR set.

02
ISO CR Forms and Trigger
03
Internal Controls and Audit
Underwriting

Internal Controls and Audit

Crime underwriting is driven by the account's internal controls: segregation of duties, dual signatures, audit cadence, prior fidelity claims, and class of business.

Mercury's configurable underwriting workflow supports application-driven internal-controls scoring, declination rules for high-risk classes, and integration with third-party background-check vendors through the API-first architecture.

Bonds

ERISA and Financial-Institution Bonds

Special-purpose fidelity products include ERISA bonds required of plan fiduciaries and financial-institution bonds for banks and credit unions. They follow their own forms (Surety Association SFAA / Surety & Fidelity SFAA bond forms) and rating.

Mercury's configurable forms library supports ERISA, FI-bond, and proprietary fidelity products on the same policy administration tenant, with product-specific rating and underwriting workflows.

04
ERISA and Financial-Institution Bonds
For P&C carriers, MGAs, and TPAs administering commercial crime, fidelity, ERISA bond, and theft programs, the Mercury Policy and Claims Administration System from Quick Silver Systems, Inc. provides configurable rating, underwriting workflow automation, integrated claims administration, document imaging with NLP, an API-first architecture, and self-service portals on an AWS cloud-native SaaS. Request a Mercury demo or review the full Mercury feature list.

Frequently Asked Questions

Does Mercury support both discovery and loss-sustained triggers on commercial crime?

Yes. Mercury's configurable forms and underwriting rules support ISO CR 00 20 discovery and CR 00 21 loss-sustained triggers, including retroactive-date validation on loss-sustained policies.

Can Mercury rate crime policies with separate per-insuring-agreement sublimits?

Yes. Mercury's product configuration supports per-insuring-agreement limits, retentions, and rating, with field-level validation through the policy lifecycle.

Does Mercury support ERISA bonds and financial-institution bonds?

Yes. Mercury's configurable forms library supports ERISA bonds, FI bonds, and proprietary fidelity products on the same policy administration tenant.

P&C Insurance System Overlay

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