Define initial workflows, interfaces, staffing, and launch acceptance criteria.
Schedule a DemoStart with a claim workflow, not a collection of workarounds.
Build the underwriting desk you want to work at.
Launch with a foundation, not a patchwork.
Design claims before the backlog designs it for you.
Turn underwriting strategy into an operating workflow.
Make your first service conversations feel connected.
Build accounting discipline into the foundation.
Examine the foundation before the business grows around it.