Workflow Automation and Digital Payments Enhancements

BRADENTON, FL, September 5, 2025 — Quick Silver Systems, Inc.

Mercury Platform Delivers Workflow Automation and Digital Payment Enhancements Across Policy and Claims

 

Quick Silver Systems, Inc. announced a round of workflow automation and digital payment enhancements in the Mercury Policy and Claims Administration System, targeted at reducing manual steps across both policy and claims operations.

The Mercury workflow engine lets clients define the sequence of tasks, approvals, and document generation steps tied to a business event — new business, endorsement, renewal, or claim state change. When configured events fire, the right work items land on the right queue with the supporting documents already attached.

On the payments side, Mercury supports digital policy payments that insureds can submit without creating a login, and claims payment workflows that move settlements toward electronic disbursement rather than check printing. Both paths are integrated with the platform's billing and general ledger reporting.

"Workflow and payments are where manual effort piles up the fastest," said Sean Pitcher, CEO of Quick Silver Systems. "Every automated step in Mercury is one less form a person has to touch, and one more minute available for the work that actually requires judgment."

About Quick Silver Systems — Quick Silver Systems is a software developer offering the Mercury Policy and Claims Administration Platform, an end-to-end policy and claims offering for the P&C insurance industry.

 

Let us know what the Mercury Platform can do for you!

CONTACT:

Sean Pitcher - CEO, Quick Silver Systems, Inc.

941-981-1147

info@quicksilversystems.com

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