BRADENTON, FL, March 18, 2026 — Quick Silver Systems, Inc.
Mercury Self-Service Customer Portal and On-Demand Certificates of Insurance Reach New Adoption Milestone
Quick Silver Systems, Inc. announced that the Mercury Platform's self-service customer portal and on-demand certificate of insurance (COI) generation continue to expand across its client base, reducing routine call volume for agents and carriers.
The Mercury customer portal gives policyholders a single place to view active policies, review documents, make payments, and submit claim notices. For commercial insureds who frequently need COIs for landlords, lenders, and project sites, the portal can generate certificates directly against the issued policy, apply the correct holder language, and deliver the document to the requester.
COI self-service is a recurring request from the commercial lines clients that run Mercury, and the feature is included with the core platform — not a separate module. The same portal framework supports insured payments, policy document downloads, endorsement requests, and FNOL submission.
"The goal is simple: every routine request an insured makes should be handled in the portal in under a minute, any hour of the day," said Sean Pitcher, CEO of Quick Silver Systems. "That frees our clients' service teams to work on the things that actually need a human."
About Quick Silver Systems — Quick Silver Systems is a software developer offering the Mercury Policy and Claims Administration Platform, an end-to-end policy and claims offering for the P&C insurance industry.
Let us know what the Mercury Platform can do for you!
CONTACT:
Sean Pitcher - CEO, Quick Silver Systems, Inc.
941-981-1147
info@quicksilversystems.com
