The claims adjuster of today has access to more real-time data than ever before -- the challenge is integrating it at the moment it is needed.
Weather data at the address level, aerial post-storm imagery, medical bill benchmarking, salvage value databases, and shop repair cost indices are all available in near-real-time. Claims platforms that surface this data contextually are giving adjusters a decisive edge in accuracy and speed.
Real-time data integration also supports better reserve accuracy. Knowing current market conditions at the time of loss -- rather than relying on historical averages -- produces reserves that more closely reflect actual settlement values.
Carriers investing in data pipeline architecture for their claims organizations are building a capability that compounds over time as new data sources become available.
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