Mercury Self-Service FNOL Helps Claims Teams Respond

When an incident happens, the first notice of loss is the starting point for the claims process. A self-service FNOL option gives policyholders a direct way to begin reporting a claim.

Mercury includes self-service FNOL for insurance organizations that want an accessible intake path connected to their policy and claims operations.

• Give policyholders a self-service starting point for claim reporting.
• Help claims teams receive information to begin intake and review.
• Keep the next steps within the carrier or program's established process.

For carriers, MGAs, and TPAs, a clear first step can make the claims journey easier to navigate. Learn how Mercury self-service FNOL may fit your organization's intake needs.